Returns & Exchanges
At Jeffers Pet, we want you and your animal companions to be completely satisfied with your fashion and accessory purchases. If your item isn't the perfect fit, you can return unworn and unwashed merchandise within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging with all tags attached to ensure the product remains in resellable condition.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.
Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing